FAQ

Find answers to your No1 Lounges general queries here, such as how to redeem gift vouchers and promo codes.

How to redeem a voucher
If you have purchased a No1 Lounges gift voucher, you can quickly and easily redeem this voucher by visiting: https://no1lounges.com/redeem-gift-vouchers/ ...
Thu, 1 Jun, 2023 at 10:39 AM
How to Pre-book an Airport Lounge Visit
The best way to guarantee entry to your favourite No1 Lounge is to pre-book ahead of your visit. All pre-booked guests are guaranteed entry to the lounge on...
Thu, 1 Jun, 2023 at 10:44 AM
Group Bookings
We accept group bookings of up to 8 people at No1 Lounges. Please note, some of our Partner Lounges on sale via No1Lounges.com group booking may vary.  ...
Thu, 1 Jun, 2023 at 10:59 AM
Who can use a No1 Airport Lounge?
Quite simply, anyone! If you are a checked-in passenger from any airline, across any ticket class, you are welcome at a No1 Lounge. Related Articles...
Thu, 1 Jun, 2023 at 11:04 AM
Redeeming Lounge Credit
If you made a booking for a No1 Lounge during the pandemic that you were unable to use, or if you cancel a booking and opt for lounge credit instead of a re...
Mon, 30 May, 2022 at 3:26 PM
Are children welcome at No1 Lounges?
Yes! We welcome guests of all ages to our No1 Lounge, Club Aspire, My Lounges and The Gateway. However, our Clubrooms lounge is an adult only (aged 12+) spa...
Thu, 1 Jun, 2023 at 11:37 AM
Reserving a Table at a No1 Lounge
If you have booked a lounge visit with No1 Lounges, this secures your entry in to the lounge you have booked. We sell access to our lounges based on capacit...
Thu, 1 Jun, 2023 at 11:38 AM